Information and Knowledge Management Track

The current dynamic and digitally connected business environment presents organisations with unique challenges and opportunities. Resilient organisations are able to plan for and adapt to changes in the external environment by developing and sustaining capabilities and best practices. Knowledge Management (KM) initiatives and systems ensure that the right knowledge is available to the right people at the right time. KM enables organisations to learn and adapt by providing systems and processes to share and use knowledge assets. KM is strongly linked to achieving organisational goals through intra- and inter-organisational collaboration. For example, communities of practice provide the resources and platform to people within a shared domain to interact and develop sustained tools and practices.

In line with this year’s conference theme of “Strategic positioning”, the track welcomes papers that contribute to our understanding of 1) the role of information and knowledge management for sustainability and organisational resilience; 2) the way knowledge can contribute to enhancing organisational performance; 3) approaches to knowledge management that support decision processes at organisational and individual levels; 4) social and behavioural factors influencing information and knowledge management, 5) research contributions discussing success and failure stories.

Topics of interest include, but are not limited to:

  • Information and knowledge management for sustainable growth and development
  • The role of information and knowledge management for organisational resilience
  • Information and Knowledge Management as an integral part of organisational work and decision making;
  • Acquisition, integration, creation, transfer, utilisation, and adoption of KM, in various organisational and societal contexts;
  • Sustainable information and knowledge management practices
  • Challenges and successes of information management initiatives in organisations and communities
  • The role of individual information and knowledge seeking and sharing for societal practices
  • Knowledge transfer and use for organisational transformation;
  • Management of knowledge workers and resources;
  • Impact of KM initiatives and applications on individual, group, and organisational performance;
  • Social networks for exploiting knowledge or creating intelligence
  • Mature KM solutions

Track Chairs

Nelly Todorova

University of Canterbury

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Markus Bick

ESCP Europe

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Meliha Handzic

International Burch University

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